Not only does your security system protect your establishment, patrons, staff, and yourself, but also it can lower your insurance premiums and develop a good relationship with your local law enforcement. Your security system helps develop a safe environment for your staff and customers during hours of operation while also reducing the risk of break-ins when your restaurant is closed.
Your security system has different elements, but 3 common areas of focus include:
- Alarm system: An electrical alarm system detects break-ins after hours, which reduces your risk of loss due to theft. When the alarm is triggered the alarm company typically contacts you and the police.
- Video surveillance system: A video surveillance system on each register and door can prevent employee and customer theft by allowing you to monitor activity in your restaurant. You can see who comes and goes, what they take with them, and how your money is being handled. You and select members of your management team can review surveillance tapes online at any time of the day with the help of certain video security companies.
- Security staff: Your bouncers and doormen prevent fights, excessive drunkenness, and keep your staff and customers safe by confiscating weapons and removing disorderly patrons. Your bouncers can escort female patrons and staff members to their cars, patrol the parking lots, and contact law enforcement in the event of trouble.
If you are having difficulty finding security staff, many off-duty law enforcement or military personnel are happy to offer their services to your establishment. Not only do they get a little more cash in their pockets, but you reap the benefit of someone who knows how to safely handle intoxicated people in emergency situations with minimal risk and someone who understands the legal ramifications of any actions you need to take to secure your business.
In addition to providing your patrons and staff with safety and reducing the risk of break-ins and theft, a good security system helps reduce your insurance premiums by lowering risk of loss to theft or liability in the event of a physical altercation. Some ways to maintain your system include:
- Regularly test and update your electronic alarm system
- Review video footage on a regular basis
- Perform background checks on your security staff
- Make sure your staff follows an established and legally safe protocol when handling problem customers
Each element of your security system is designed to protect your restaurant. Without reliable and adequate security you risk monetary and physical damage to your establishment and reputation.
Visiting your restaurant can be a fun, safe, and enjoyable experience without your customers or staff feeling like they are on lock-down or in a prison camp...but it is still important that everyone be aware you do have security measures installed.
As always, you should consult with experts and local officials to make sure you are doing all you can to create and maintain a secure environment in your restaurant. Contact your insurance company and your legal representatives to learn about your rights and liabilities. Contact local law enforcement to understand your obligations, rights, and the rights extended by your restaurant to your patrons. Find out who to call in the case of emergencies.
By keeping up-to-date with the latest software and alarm systems, online surveillance systems, and hiring responsible staff who can safely handle security situations, you can maintain your restaurant's security and ultimately create a more comfortable experience for every guest.
